Kutxabank Direct Access - Major Outage

Incident Report for Tink providers Spain

Resolved

The issue has been resolved. We apologize for the inconvenience.
Posted Feb 14, 2026 - 15:56 CET

Investigating

We are currently investigating an issue with Kutxabank Direct Access.

- Affected users: 100%
- Affected flow: Manual authentication flow
- Start Time: 14/02/2026 05:00 CET
- Bank side error: 500 error on the authentication endpoint.
- Provider name: es-kutxabank-webpage
Posted Feb 14, 2026 - 09:54 CET
This incident affected: Kutxabank.