Cajamar | Direct Access - Major outage

Incident Report for Tink providers Spain

Resolved

This incident has been resolved.
Posted Oct 16, 2026 - 09:20 CEST

Update

We are continuing to investigate this issue.
Posted Oct 16, 2026 - 09:20 CEST

Update

The incident remains ongoing, and there has been no significant change in status at this time.

Despite multiple remediation attempts, the issue continues to persist. The es-cajamar-password connection remains temporarily disabled.

We will continue to monitor the situation and provide further updates when there is a meaningful change.
Posted Jun 24, 2026 - 08:53 CEST

Investigating

- Affected users: 100%- Affected flow: Manual authentication flow
- Start Time: 21/05/2026 14:00 CET
- Bank side error: 500 error on the Authentication endpoint.
- Provider name: es-cajamar-password

The connection has been temporarily disabled
Posted May 21, 2026 - 16:30 CEST
This incident affected: Cajamar (Cajamar | Direct Access).