Ibercaja | Direct Access - Major outage

Incident Report for Tink providers Spain

Update

We are continuing to investigate the ongoing issue affecting the Ibercaja | Direct Access connection (es-ibercaja-password). The incident status remains unchanged at this time. Despite multiple remediation attempts, the issue persists.

The Ibercaja | Open Banking connection (es-redsys-ibercaja-ob) remains unaffected.

We will continue to monitor the issue and provide further updates when there is a meaningful change.

Posted Jun 24, 2026 - 08:51 CEST

Investigating

We are currently investigating an issue with Ibercaja | Direct Access connection (es-ibercaja-password). The Ibercaja | Open Banking connection (es-redsys-ibercaja-ob) is unaffected.

- Affected users: 100%
- Affected flow: Authentication flow
- Start Time: 10/02/2026 15.00 CET
- Bank side error: 503 for authentication endpoint
- Provider name: es-ibercaja-password

Posted Feb 16, 2026 - 18:36 CET

This incident affects: Ibercaja.