Unicaja Direct Access - Major outage affecting Account Information services

Incident Report for Tink providers Spain

Identified

We have identified the issue and we will update when a significant change to the situation occurs.

- Affected users: 80%
- Affected flow: manual refresh/login
- Start Time: 07/11/2025 8:10
- Bank side error: bank API error
- Provider name: es-unicaja-password

Outage is affecting Unicaja Direct Access connection. The Open Banking connection is unaffected.
Posted Nov 07, 2025 - 09:03 CET
This incident affects: Unicaja.