ING Direct Access - Major Outage

Incident Report for Tink providers Spain

Resolved

The issue has been resolved. We apologize for the inconvenience.
Posted Jan 23, 2026 - 08:42 CET

Investigating

We are currently investigating an issue with ING Direct Access. Open Banking connection is unaffected.

- Affected users: 100%
- Affected flow: Manual authentication flow
- Start Time: 16:00 CET
- Bank side error: 502 error on the Authentication endpoint.
- Provider name: es-ing-password
Posted Jan 22, 2026 - 16:26 CET
This incident affected: ING.