CaixaBank - Degraded performance affecting Account Information and Payment Initiation

Incident Report for Tink providers Spain

Resolved

The issue has been resolved. We apologize for the inconvenience.
Posted Oct 15, 2025 - 00:00 CEST

Identified

We have identified the issue and we will update when a significant change to the situation occurs.
- Affected users: 100%
- Affected flow: AIS, PIS
- Start Time: 2025-10-14 21:20 CEST
- Bank side error: 500 errors
- Provider name: es-redsys-caixabank-ob
Posted Oct 14, 2025 - 21:45 CEST
This incident affected: CaixaBank.