Identified - The issue has been identified and it has been concluded that it affects only a subset of Bankinter users, more exactly to Bankinter users that are former EvoBanco users. Those users need to manually generate new credentials for their Bankinter account and perform the onboarding steps available at Bankinter's webpage.
In the meanwhile, we are looking into possibilities to mitigate the issue to some extent from our end. Please contact Tink support if you have any further questions on this issue.
Jul 25, 2025 - 09:39 UTC
Investigating - We are currently investigating an issue with Bankinter affecting authentication.
Jul 18, 2025 - 09:37 UTC
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Resolved -
This incident has been resolved.
Aug 28, 13:10 UTC
Investigating -
Investigating - Tink automatic monitoring service has detected a service outage. Affected flow(s): authentication. Open banking connection is unaffected.
Aug 28, 12:43 UTC
Resolved -
This incident has been resolved.
Aug 25, 06:15 UTC
Investigating -
Investigating - Tink automatic monitoring service has detected a service outage. Affected flow(s): manual refresh. Open banking connection is unaffected.
Aug 25, 05:45 UTC
Resolved -
This incident has been resolved.
Aug 20, 07:22 UTC
Investigating -
Investigating - Tink automatic monitoring service has detected a service outage. Affected flow(s): manual refresh. Open banking connection is unaffected.
Aug 20, 02:36 UTC